Privacy Policy

General information on data processing activities relating to the operations of Combient Oy

Combient Oy (“the Company”, “we”) develops and manages sustainable innovation projects (“Projects”), and provides the website (“Website”) relating to such Projects. For these purposes the Company may collect and process personal data of the users of the Website, and the applicants and participants of the Projects.

The purpose of this Privacy Policy is to clarify and inform the applicants and participants of the Projects, and the users of the Websites (all the individuals mentioned above referred to as “Users”) on how their personal data is processed and stored. In this Privacy Policy, the Website and the services offered on the Website are collectively referred to as the “Services”. This Privacy Policy may be updated if required to reflect the changes in data processing practices or otherwise. The current version can be found on the Website. Please note that this Privacy Policy only covers data processing carried out by Combient Oy as data controller.


Name: Combient Oy Business ID: 2842718-8 Correspondence address: Bulevardi 44, 00120 Helsinki E-mail:

Contact person:

Name: Melissa Kanerva Telephone: +358 44 502 2373 E-mail:


User data and analytics data

We collect two types of information from the Users: User Data and Analytics Data. Although we do not normally use Analytics Data to identify individuals, sometimes individuals can be recognized from it, either alone or when combined or linked with User Data. In such situations, Analytics Data can also be considered to be personal data under applicable laws and we will treat the combined data as personal data.

The Company may collect and process the following User Data received from the Users application forms completed on the Website or by email, User Data received from the Users on the phone or in person before, during and after the delivery of the Projects and User Data generated by us:

  • First name
  • Last name
  • Phone number
  • Email
  • Pictures
  • Roles and responsibilities in the company the User represents
  • Information regarding professional background
  • CVs and other certificates
  • Customer feedback received via email or in person
  • Information relating to approvals and rejections of the User’s Project applications
  • Data transfer consents and prohibitions
  • Marketing opt-ins and opt-outs Any other information provided by the User on the Website, such as information relating to User’s personal ownership of the company the User represents.

In addition to the above mentioned, we obtain User Data from registers maintained by the authorities and customer default registers as well as other reliable private and public registers.

Analytics Data we gather in connection with the use of our Website includes for example the following data: (i) your IP address; (ii) device and device identification number; (iii) operating system; (iv) time of visit; (v) browser type and version; (vi) language setting.


We use various technologies to collect and store Analytics Data and other information when the Users visit the Websites, including cookies and web beacons.

Cookies are small text files sent and saved on your device that allows us to identify visitors of the Websites and facilitate the use of the Services and to create aggregate information of our visitors. This helps us to improve the Services and better serve our Users. The cookies will not harm your device or files. We use cookies to tailor the Services and the information we provide in accordance with the individual interests of our Users.

The Users may choose to set their web browser to refuse cookies, or to alert when cookies are being sent. For example, the following links provide information on how to adjust the cookie settings on some popular browsers:

  • Safari
  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox

Please note that some parts of the Services may not function properly if the use of cookies is refused.

A web beacon is a technology that allows identifying readers of websites and emails e.g. for identifying whether an email has been read.

Web analytics services

The Website uses Google Analytics and other web analytics services to compile Analytics Data and reports on visitor usage and to help us improve the Services. For an overview of Google Analytics, please visit Google Analytics. It is possible to opt-out of Google Analytics with the following browser add-on tool: Google Analytics opt-out add-on.



There are several purposes for the processing of personal data by the Company:

To provide and develop the Services and to develop and manage the Projects

We process personal data in the first place to be able to offer the Services to the Users, and to develop and manage the Projects. We process personal data for the evaluation and selection of potential individuals and companies to partner with the Projects.

We also process the personal data provided by the Users in order to develop the quality of our Services and Projects, for instance by analyzing the previous employment track record of the Users.

For customer communication and marketing

We process personal data for the purpose of maintaining our customer relationships with the Users, for instance by contacting the Users regarding the Services and Projects. We also process personal data of the Users in order to inform the Users of changes relating to the Services and the Projects. We use personal data for marketing and advertising the services and products provided by us, e.g. to customize the User’s experience by providing the User with targeted offers and advertising information based on the information gathered from the User during his/her previous visits to the Services and participation in the Projects.

If the User contacts us to give feedback with respect to our Services or Projects, we will use the provided information for answering questions and solving possible issues.

Legitimate grounds for processing

We process personal data to perform our contractual obligations towards the Users with respect to the Users having applied or accepted as partners in the Projects. Furthermore, we process personal data based on our legitimate interest. Our legitimate interest is based on running, maintaining and developing our business, improving the customer experience of the Users as well as on performing direct marketing. When choosing to use your data on the basis of our legitimate interests, we weigh our own interests against your right to privacy and e.g. provide you with easy to use opt-out from our marketing communications and use pseudonymized or non-personally identifiable data when possible.

In some parts of the Services, the Users may be requested to grant their consent for the processing of personal data. In this event, Users may withdraw their consent at any time.


The Company stores the Users’ personal data primarily within the European Economic Area. However we have service providers in several geographical locations. As such, we, and our service providers may transfer personal data to, or access it in, jurisdictions outside the European Economic Area or the User’s domicile.

We will take steps to ensure that the Users’ personal data receives an adequate level of protection in the jurisdictions in which it is processed. We provide adequate protection for the transfers of personal data to countries outside of the European Economic Area through a series of agreements with our service providers based on the Standard Contractual Clauses or through other appropriate safeguards, such as the Privacy Shield Framework.

More information regarding the transfers of personal data may be obtained by contacting us on address mentioned in this Privacy Policy.


We only share personal data within the Combient organisation if and as far as reasonably necessary to perform and develop our Services and the arrangements relating to the delivering the Projects. We do not share personal data with third parties outside of Combient organization unless one of the following circumstances applies:

We may share personal data with third parties outside Combient organization if we have a good-faith belief that access to and use of the personal data is reasonably necessary to: (i) meet any applicable law, regulation, and/or court order; (ii) detect, prevent, or otherwise address fraud, security or technical issues; and/or (iii) protect the interests, properties or safety of the Company, the Users or the public in accordance with the law. When possible, we will inform the Users about such transfer and processing.

To authorized service providers

We may share personal data to authorized service providers who perform services for us (including data storage, sales, marketing and customer support services). Our agreements with our service providers include commitments that the service providers agree to limit their use of personal data and to comply with privacy and security standards at least as stringent as the terms of this Privacy Policy.

We may share personal data with third parties outside the Combient organization for other reasons than the ones mentioned before, when we have the User’s explicit consent to do so.


Combient does not store your personal data longer than is legally permitted and necessary for the purposes of providing the Services and Projects or the relevant parts thereof. The storage period depends on the nature of the information and on the purposes of processing. The maximum period may therefore vary per use.

We will store the User Data collected in connection with the application process for as long as the User in question is a relevant partner or applicant in our Projects or subscriber of our newsletters.

We will delete or anonymise all the User Data within a reasonable time and at the latest after 5 years after the end of the latest Project the User has interacted with, save for when we are required by law, claims handling or accounting standards to store some of such information in the form of personal data.

Please note that if you have applied for our Projects and are a User of our Services, we will store your User Data relating to your application for as long as we see you as a potential participant in our Projects. You may, at any time, request us to delete your User Data. Thereafter, we will delete or anonymise all your User Data within a reasonable time, save for when we are required by law, claims handling or accounting standards to continue storing some of such information in the form of personal data.

We will store Analytics Data of applied users of our Services for the duration of the registration period and thereafter for a reasonable time, but no longer than 24 months for the purposes specified in this Privacy Policy. We will store Analytics Data of Website Users for a reasonable time, but not longer than 24 months for the purposes specified in this Privacy Policy.


Right to access

The Users have the right to access the personal data relating to them and processed by the Company. This means that the Users may contact us, and we will inform what personal data we have collected and processed regarding the said User and communicate the purposes such data are used for.

In case the processing is based on a consent granted by the User, the User may withdraw the consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

Right to rectify

The Users have the right to have incorrect, imprecise, incomplete, outdated, or unnecessary personal data we have stored about the User corrected or completed. By contacting us on the addresses indicated above, the User may update e.g. his/her contact details or other personal data.

Right to deletion

The Users may also ask us to delete the Users’ personal data from our systems. We will comply with such request unless we have a legitimate ground not to delete the data. Such legitimate ground may be based on e.g. applicable legislation.

Right to object

You may have the right to object to certain use of your personal data if such data are processed for other purposes than necessary for the performance of the Services or delivery of the Projects or for compliance with a legal obligation. If you object to the further processing of your personal data, this may lead to fewer possibilities to use the Services or to partner in the Projects.

Right to restriction of processing

You may request us to restrict processing of personal data for example when your data erasure, rectification or objection requests are pending and/or when we do not have legitimate grounds to process your data. This may however lead to fewer possibilities to use the Services or to partner in the Projects.

Right to data portability

The Users have the right to receive their personal data from us in a structured and commonly used format and to independently transmit those data to a third party.

How to use the rights

The above mentioned rights may be used by sending a letter or an email to us on the addresses set out above. We may request the provision of additional information necessary to confirm the identity of the User. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.


The User has the right to prohibit us from using the User’s personal data for direct marketing purposes, market research and profiling made for direct marketing purposes by contacting us on the addresses indicated above or by using the unsubscribe possibility offered in connection with any direct marketing messages.


The User can lodge a complaint with the local supervisory authority for data protection, in case the User considers the Company’s processing of personal data to be inconsistent with the applicable data protection laws. In Finland, the local supervisory authority is the Data Protection Ombudsman (


We use administrative, organizational, technical, and physical safeguards to protect the personal data we collect and process. Measures include for example, where appropriate, encryption, pseudonymization, firewalls, secure facilities and access right systems. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, availability, resilience and ability to restore the data. We regularly test the Website, systems, and other assets for security vulnerabilities.

Should despite of the security measures, a security breach occur that is likely to have negative effects to the privacy of the Users, we will inform the relevant Users and other affected parties, as well as relevant authorities when required by applicable data protection laws, about the breach as soon as possible.